1119 Privacy Policy — User Information Protection
At 1119, user privacy is more than a legal obligation — it is a genuine commitment. This policy clearly outlines how we collect, use, store, and protect your personal information as a user of our platform in Malaysia.
This policy applies to all users who register or use the 1119 platform and takes effect from the date your account is registered.
What Information Do We Collect?
To deliver the best possible service, 1119 collects various types of information when you register and use the platform. This information is collected directly from you or automatically through platform technology.
User Account Information: During registration, we collect your full name, email address, phone number, date of birth, and login credentials. This information is required to verify your identity and enable secure access to your account.
Payment Information: To process deposits and withdrawals in Malaysian Ringgit (RM), we retain transaction information such as the payment method used, transaction amounts, and timestamps. We do not directly store your credit card numbers or full banking details — this data is handled by payment providers that comply with international security standards.
Device & Browser Information: We automatically collect technical data such as IP address, device type, operating system, browser type, pages visited, and session duration. This data is used to ensure the platform runs smoothly across all devices, including Android and iOS smartphones.
Platform Usage Data: Includes betting records, games played, entertainment preferences, and activity history on the 1119 platform.
How Is This Information Used?
All information collected by 1119 is used solely for legitimate purposes related to the delivery of platform services. We do not sell or transfer your personal data to third parties for marketing purposes without your consent.
The primary purposes for which your information is used include:
- Verifying user identity and managing accounts securely.
- Processing financial transactions in MYR and maintaining accurate payment records.
- Providing responsive and relevant customer support.
- Sending important notifications regarding your account, promotions, or service updates.
- Detecting and preventing fraud, account misuse, or suspicious activity.
- Ensuring compliance with applicable laws and regulations in Malaysia.
- Enhancing the user experience through aggregated, non-personally identifiable data analysis.
1119 will only use your data beyond the purposes stated above after obtaining your explicit consent.
Cookies & Tracking Technologies
The 1119 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device when you visit our platform.
We use the following types of cookies:
- Essential Cookies: Required for core platform functions such as login and session security.
- Performance Cookies: Helps us understand how users interact with the platform for continuous improvement.
- Preference Cookies: Saves your personal settings such as language and display preferences.
You can manage or disable cookies through your browser settings. However, doing so may affect certain features of the 1119 platform.
Data Storage & Security
1119 takes appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or accidental disclosure.
Our security measures include:
- Data encryption in transit using SSL/TLS protocols.
- Passwords are stored in hashed form and cannot be read directly.
- Strict internal access controls — only authorised personnel may access user data.
- Continuous system monitoring to detect any suspicious activity.
Your data is retained for as long as necessary for the stated purposes or as required by applicable law. Once that period has elapsed, your data will be securely deleted or anonymised.
Data Sharing & User Rights
1119 does not sell users' personal information to any third parties. However, in certain situations, we may share information with the following parties:
- Payment Service Providers: To securely process financial transactions in MYR through approved platforms.
- Legal Authority: When required by Malaysian law or a valid court order.
- Technical Business Partners: Parties who assist in operating the platform under strict confidentiality agreements.
As a 1119 user, you have the following rights regarding your personal data:
- Right to Access: You may request a copy of the personal information we hold about you.
- Right to Rectification: You have the right to correct any information that is inaccurate or incomplete.
- Right to Erasure: Under certain circumstances, you may request that your personal data be deleted from our systems.
- Right to Object: You may object to the processing of your data for specific purposes, such as direct marketing.
To exercise any of the above rights, please contact the 1119 support team by email at [email protected] by clearly stating your request.
Changes to This Privacy Policy
1119 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform updates. Amendments take effect immediately upon publication on the platform.
We will notify users of any material changes via in-platform notifications or registered email. It is the user's responsibility to review this policy periodically.
Your continued use of the 1119 platform following the publication of any amendments constitutes your acceptance of the updated policy.
How to Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or how 1119 handles your personal information, our team is ready to help.
You can reach us via:
- Privacy support email: [email protected]
- Section FAQ for instant answers to common questions.
We aim to respond to all privacy-related enquiries within a reasonable timeframe. For matters requiring thorough review, we will keep you informed of the expected timeline.
Further information on your rights and responsibilities as a user is also available in Terms & Conditions our platform.
Your Privacy is Assured — Join 1119 with Confidence
Now that you know how we protect your information, register your 1119 account today and enjoy a safe, transparent, and entertaining online experience made for Malaysian users.